Welcome to Ji | The Atelier. These Terms & Conditions outline the rules and guidelines for using our website, placing orders, and interacting with our products and services. By accessing our site or making a purchase, you agree to the terms below.
1. About Us
This website is operated by Ji | The Atelier (“we,” “our,” or “us” refers to Ji |The Atelier). We offer handcrafted goods co-created with our own design partners, and we curate items created by independent makers, designers and fellow small business owners.
2. Use of Our Website
By using our site, you agree to:
– Use the website only for lawful purposes. You are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
– Not attempt to interfere with the security or performance of the site.
– Provide accurate information when checking out or creating an account.
We may update or discontinue features at any time.
3. Product Information
Many of our pieces are handmade or created in small batches. Natural variations in color, texture, tone, and size are expected and part of the work’s character.
We make every effort to display products accurately. Colors may appear different depending on screen settings.
Availability is not guaranteed. Items in your cart are not reserved until checkout is completed.
4. Pricing & Payment
All prices are listed in USD unless stated otherwise.
We accept the payment methods shown at checkout. You are responsible for any applicable taxes.
We reserve the right to modify prices at any time. Price changes do not affect orders already placed.
If we need to cancel or adjust an order (e.g., item out of stock), we will notify you promptly.
5. Shipping & Delivery
Shipping times vary based on carrier and destination.
Once a package is handed to the carrier, we are not responsible for delays, missing packages, or delivery errors. Please reach out to the carrier with your tracking number for updates.
For international shipments, customers are responsible for customs fees and import taxes. See more information here.
6. Returns, Exchanges & Refunds
Our return policy is available on our website and incorporated here by reference.
Generally:
– Returns must be requested within 48 hours of delivery
– Items must be unused and in original condition
– Certain items (made-to-order pieces, sale items, perishable goods, and gift cards) are final sale
To start a return, please contact us at hello@jiclothingliving.com.
7. Gift Cards
Gift cards are delivered by email and contain instructions for redeeming at checkout. Gift cards purchased on the website can only be used on the website. Please contact us for use in-store.
Gift cards cannot be returned, refunded, or redeemed for cash unless required by law.
8. Intellectual Property
All images, text, designs, and content on this site are the property of Ji | The Atelier or our partners. You may not copy, reproduce, or use our content without written permission.
9. Privacy
We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how your data is collected, used, and stored.
10. Limitation of Liability
We make reasonable efforts to ensure the accuracy of information on our website, but we do not guarantee it will always be error-free.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from use of our site or products.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.
12. Contact Us
If you have any questions about these Terms & Conditions, please reach out:
hello@jiclothingliving.com